July 07, 2010

Token 844

I recieved the coin due to my efforts at delivering and improving veterans' experience of care within our facility.  As the Chief of Mental Health, I actively seek out ways of improving access to our services, decreasing the stigma associated with seeking mental health care and attending to the environment in which our veterans receive such care.  Environmental issues include things such as making waiting areas kid-friendly for our veterans with young families or grandchildren, greeting all vets with a warm smile and can-do attitude, and promoting coveniences such as wi-fi within the clinic.

~Jennifer Wood, VA Texas Valley Coastal Bend Health Care System, Harlingen, Tex.

Jul 7, 2010 7:21:53 AM

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Token 1745 Delinda Thomas a Planetree Facilitator at the Central Texas VHCS. During our Facilitator Training, I shared a story about a tragic accident that occured while I was serving in the military. Delinda sensed the pain that was clearly still evident when I told my story and after the training ended, she stopped by my office with a gift. The gift was two books ("Tear Soup" and "The Next Place"). These books were a source of strength for me as I continue to deal with the tragedy of my accident. A request from Delinda was to pay it forward at a time when someone else may need help dealing with a tough time in their life. I pass my Planetree Token to Delinda. ~Nikita M. Floore, Planetree Coordinator, Central Texas Veterans Health Care System, Temple, Tex.
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Token 1884 This token is being given to Teresa House-Hatfield, LCSW, Director of the comprehensive Homeless Program and Domiciliary Program at VA North Texas. For the past two years, Teresa has managed both the homeless programs and the Domiciliary without the assistance of a Domiciliary chief. In addition, shortly after she accepted the Directorship of the Homeless Programs, all of the managers at the Dallas facility accepted other positions and left the program. In spite of all of this, Teresa kept all of the programs operational and progressive. Over the last two years, most of these programs have been surveyed by CARP and Mathmetica with excellent results. ~Gwendolyn Johnson, North Texas Health Care System, Dallas, Tex.

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